Does it ever feel like you’re navigating the NDIS all by yourself?

At WDEA Works, we have been supporting people with disabilities and their carers since 1989.

As a registered NDIS service provider, we understand your plan management support needs, with a focus on personalised, friendly, and consistent support.

WDEA Works Plan Management

WDEA Works Plan Management supports you to manage the funding you receive from the National Disability Insurance Scheme (NDIS). The funding supports you to access the supports and services that will help you achieve your goals and live an independent life.

One of the key roles of Plan Management is to process the claims from services you use, from your plan funding. Our dedicated Claims Team are committed to processing claims within five business days and pride themselves on building good relationships with local providers.

Additionally, at WDEA Works Plan Management, we are more than just a financial intermediary.

We take the time to get to know you, support you to understand your NDIS plan funding and what it can be used for, and keep in touch at important times throughout the life of your plan.

We keep you informed of your funding balances and give you access to a real time portal so that you are always in control of your funding.

We pride ourselves on our dedicated team of Intake and Engagement staff who offer you one-on-one support, so that you don’t feel like you are dealing with a call centre. This supports you and your team of providers and Support Coordination to work together in unison.

How can we help you?

Make an enquiry


Register for Plan Management


WDEA Works has a long-standing history within the disability sector, operating as a not-for-profit Plan Manager, putting profits back into disability initiatives.

At WDEA Works Plan Management you will never feel like you have reached a call center. When you call us, simple select if you would like to talk to someone about an invoice, or connect with your local Intake and Engagement worker and our friendly staff will be able to support your enquiry.

At WDEA Works you are supported by the same person for the life of your plan, no need to repeat your story. We take the time to get to know each other, helping you to get the most out of your plan.

We have many local offices and outreach throughout country Victoria, allowing us to meet face to face with participants as required (location dependent). Additionally we can provide Plan Management services remotely, throughout all of Australia.

Your WDEA Works plan manager is there to help you:

  • Monitor your plan funds.
  • Alert you if you are tracking to over spend or under spend your plan funds.
  • Support you with local support knowledge, pointing you in the right direction.
  • Working together with your team of services, including your Support Coordinator.
  • Supporting you and/or your Support Coordinator to access your funding information via our online portal.
  • Having up-to-date information on hand about all things NDIS.

How long will it take for my invoices to be paid?

At WDEA Works Plan Management we process claims within 5 business days of approval. Often it is much faster.

Can I approve my invoices prior to processing?

You sure can. We have partnered with an online platform that allows you to approve each invoice as required. Or, if you prefer to streamline the process, you can auto approve invoices and then monitor activity via your monthly statement.

Can I talk to the same person when I call?

Yes, when you come across to us, you will be allocated a dedicated Intake and Engagement worker. Together we can get to know each other and ensure that you get the most out of your plan.

How do I join WDEA Works Plan Management?

To join us at WDEA Works Plan Management, simply give us a call on 1300 933 263, email us at, or register on our website.